🔑 The ability to give and receive feedback effectively is crucial in our work.
✨ Despite the importance of feedback, most people struggle with delivering it well.
📊 A study found that only 26% of employees believe that the feedback they receive improves their work.
✨ The amygdala in our brain reacts to feedback as a social threat, causing a defensive response.
🧠 The speaker discovered a four-part equation to deliver tough feedback effectively.
🗣️ Great feedback begins with asking a short but important question.
🧠 Asking for permission to give feedback creates an organized and accepting environment.
📌 Providing specific and objective feedback helps avoid misunderstandings.
💡 Great critics turn vague words into actionable points.
💡 Precision in positive feedback is important to clearly communicate expectations and encourage specific behavior.
💥 Statement of impact helps explain how a specific point or action affected the recipient.
❓ Great feedback includes a question, creating commitment and engagement.
✨ Great feedback involves open communication and problem-solving.
💡 Effective leaders actively seek constructive criticism.
🔄 Receiving feedback is essential for continuous learning and growth.
🔑 Mastering the art of giving feedback can make difficult conversations successful.
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