The Key to Effective Feedback for Improved Performance at Work

Learn the secret to giving and receiving feedback effectively for better performance at work.

00:00:00 Learn the secret to giving and receiving feedback effectively for better performance at work. Many employees find current feedback methods ineffective.

🔑 The ability to give and receive feedback effectively is crucial in our work.

Despite the importance of feedback, most people struggle with delivering it well.

📊 A study found that only 26% of employees believe that the feedback they receive improves their work.

00:01:04 Learn how to give effective feedback using a four-part equation. Avoid triggering the brain's defense mechanism by starting with a small yes and asking short but important questions.

The amygdala in our brain reacts to feedback as a social threat, causing a defensive response.

🧠 The speaker discovered a four-part equation to deliver tough feedback effectively.

🗣️ Great feedback begins with asking a short but important question.

00:02:09 The video discusses the secrets to giving great feedback, including asking permission, providing specific feedback, and avoiding vague language.

🧠 Asking for permission to give feedback creates an organized and accepting environment.

📌 Providing specific and objective feedback helps avoid misunderstandings.

💡 Great critics turn vague words into actionable points.

00:03:12 The video explores the key elements of giving great feedback, emphasizing the importance of clarity, impact, and questioning.

💡 Precision in positive feedback is important to clearly communicate expectations and encourage specific behavior.

💥 Statement of impact helps explain how a specific point or action affected the recipient.

Great feedback includes a question, creating commitment and engagement.

00:04:15 Giving great feedback involves being a good listener, asking for criticism, continuous learning, and embracing difficult conversations.

Great feedback involves open communication and problem-solving.

💡 Effective leaders actively seek constructive criticism.

🔄 Receiving feedback is essential for continuous learning and growth.

🔑 Mastering the art of giving feedback can make difficult conversations successful.

Summary of a video "The secret to giving great feedback | The Way We Work, a TED series" by TED on YouTube.

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