Enhancing Quality Management: Insights from an Internal Audit
This video discusses an internal audit of the quality management system, focusing on compliance, improvement, and communication within the production process.
00:00:04 Internal audit of the quality management system, focusing on compliance and improvement. Exploring processes and personnel evaluation for better results.
🔍 An internal audit is being conducted to ensure compliance with the quality management system.
🕵️♂️ The audit is focused on evaluating the system, not the personnel.
🔧 The goal is to improve the system and ensure it supports product delivery.
00:02:14 Internal audit of the Quality Management System, discussing documentation control and procedure adherence. Challenges arise from differing interpretations of version control.
📚 The video discusses the importance of internal auditing in a quality management system.
📝 There is a discrepancy in the document control department regarding the latest revision of procedures.
🔑 The process of notifying and involving relevant stakeholders in design projects is crucial.
00:04:20 This video discusses an internal audit of the quality management system, addressing communication and workflow issues within the production process.
The video discusses the process of conducting an internal audit on the Quality Management System.
The importance of understanding and planning before conducting an audit is emphasized.
The roles and responsibilities of different individuals involved in the audit process are explained.
00:06:27 An Internal Audit of the Quality Management System: Non-compliance with procedures leads to concerns about system effectiveness.
⚙️ Preparing lists of procedures, materials, and tools for a job.
🔄 The need to constantly revise and update the lists due to incompleteness and changes.
🚩 Disregard for the proper approval process and concern about non-compliance.
00:08:35 Internal Quality Management Audit: Understanding the work process and capacity of operators within the system.
🔍 Conducting internal audit on quality management system.
💼 Assigning work based on criteria like training and experience.
📝 Concerns about lack of training records and potential salary deductions.
00:10:43 A internal audit of the Quality Management System. Mario gives work orders sometimes, but not always. Pieces arrive before orders sometimes. No worries about mentioning Maria.
📝 The video discusses the internal audit of a Quality Management System.
🔍 There are instances where work orders are given before receiving the necessary documents.
📦 In special cases, someone is sent to bring inspection pieces for certain jobs.
00:12:53 An internal audit of the Quality Management System reveals unauthorized modifications in a work order and acceptance of a job before receiving the order.
🔍 Two compliance issues were found during the internal audit: unauthorized modification in a work order and accepting a job before receiving the order.
📝 The first compliance issue was due to unauthorized modifications in the tool list without production manager's authorization.
👥 The second compliance issue was accepting a job before receiving the order, which needs to be documented and reported for corrective action.
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