Amdocs: Prioritizing People Centricity and Talent Attraction for Success
This video discusses how Amdocs prioritizes people centricity, talent attraction, and employee well-being, leading to business success.
00:00:00 Victoria Myers discusses the importance of people centricity and talent attraction at Amdocs. Learn how Amdocs empowers digital transformation.
🔑 People centricity is important in talent attraction and employee relations.
💼 Victoria Myers has over 20 years of IT and telecom recruiting experience.
🌎 Amdocs is a visionary company empowering customers' digital transformation.
00:02:05 Amdocs focuses on customer experiences and innovation in the telecommunications industry. They serve global communication and service partner customers, including major CSPs like T-Mobile and AT&T. They also prioritize environment, society, and governance with high diversity and inclusion.
🌍 Amdocs focuses on people-centricity and helping shape the future to create amazing customer experiences globally.
🚀 They achieve this through digitizing operations, migrating to the cloud, creating differentiation in the 5G era, and ensuring ubiquitous connectivity.
💼 Amdocs serves leading communication and service partner customers worldwide, including major companies like T-Mobile, AT&T, Bell, Rogers, Comcast, and Verizon.
00:04:09 Amdocs prioritizes diversity and green initiatives, with numerous social responsibility programs worldwide. They have received sustainability awards and embrace empathy in their decision-making, offering unlimited vacation and a flexible work model.
🌍 Amdocs emphasizes social responsibility and a green environment worldwide.
🚺 Diversity is important to Amdocs, with a significant number of women in managerial and tech roles.
🌱 Amdocs prioritizes embracing humanity, empathy, and care in their mission and decision-making.
🏢 Amdocs offers unlimited vacation and a flexible hybrid work model to promote work-life balance and flexibility.
00:06:13 Amdocs prioritizes employee well-being with parental leave, comprehensive benefits, wellness programs, learning opportunities, and internal mobility.
👨👩👧👦 Amdocs implemented a global parental leave policy to provide extra time for parents with their children.
💼 Amdocs offers comprehensive benefits and ensures employees are not burdened financially through employer contributions.
🌱💪 Amdocs provides various wellness programs, including cooking demos, fitness apps, and resiliency coaches.
🎓 Amdocs promotes continuous learning through their learning management system, certifications, and personalized development programs.
🔄 Amdocs supports internal mobility by allowing employees to transfer to different positions after one year.
00:08:19 The importance of attracting and managing talent for a positive candidate experience at Amdocs, including the use of tools to remove biased language and training managers to prioritize the candidate's needs.
🔍 The focus on people-centricity begins with talent acquisition and managing and caring for employees.
💼 The candidate experience is crucial and should be prioritized in every interaction.
🌐 Tools like Textio and hiring manager training are utilized to improve inclusivity and attract diverse candidates.
00:10:24 Amdocs focuses on people centricity, providing workshops for employees affected by layoffs and attracting those who left the workforce. Supporting employees and investing in talent acquisition leads to business success.
💼 Amdocs developed workshops to provide additional skills in resume writing, LinkedIn profiles, and virtual interviewing for employees impacted by layoffs.
👥 Amdocs launched the 'Relaunch your career with Amdocs' program to attract individuals who are ready to re-enter the workforce.
🌟 Investing in talent acquisition and providing support from company executives and HR leads to great results and reflects a company culture of empathy.
00:12:28 At Amdocs, the focus on people centricity begins with attraction. The team ensures candidates feel a connection and want to work in a supportive environment.
🔑 Amdocs has different roles within the talent acquisition team, such as talent acquisition partners, talent sources, and talent acquisition representatives.
🔑 When team leaders engage with empathy, it leads to a culture of people centricity where team members care and support each other.
🔑 By creating a culture of people centricity, Amdocs ensures that candidates feel a connection and are more likely to want to work in a supportive environment.
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