Amdocs: Prioritizing People Centricity and Talent Attraction for Success

This video discusses how Amdocs prioritizes people centricity, talent attraction, and employee well-being, leading to business success.

00:00:00 Victoria Myers discusses the importance of people centricity and talent attraction at Amdocs. Learn how Amdocs empowers digital transformation.

๐Ÿ”‘ People centricity is important in talent attraction and employee relations.

๐Ÿ’ผ Victoria Myers has over 20 years of IT and telecom recruiting experience.

๐ŸŒŽ Amdocs is a visionary company empowering customers' digital transformation.

00:02:05 Amdocs focuses on customer experiences and innovation in the telecommunications industry. They serve global communication and service partner customers, including major CSPs like T-Mobile and AT&T. They also prioritize environment, society, and governance with high diversity and inclusion.

๐ŸŒ Amdocs focuses on people-centricity and helping shape the future to create amazing customer experiences globally.

๐Ÿš€ They achieve this through digitizing operations, migrating to the cloud, creating differentiation in the 5G era, and ensuring ubiquitous connectivity.

๐Ÿ’ผ Amdocs serves leading communication and service partner customers worldwide, including major companies like T-Mobile, AT&T, Bell, Rogers, Comcast, and Verizon.

00:04:09 Amdocs prioritizes diversity and green initiatives, with numerous social responsibility programs worldwide. They have received sustainability awards and embrace empathy in their decision-making, offering unlimited vacation and a flexible work model.

๐ŸŒ Amdocs emphasizes social responsibility and a green environment worldwide.

๐Ÿšบ Diversity is important to Amdocs, with a significant number of women in managerial and tech roles.

๐ŸŒฑ Amdocs prioritizes embracing humanity, empathy, and care in their mission and decision-making.

๐Ÿข Amdocs offers unlimited vacation and a flexible hybrid work model to promote work-life balance and flexibility.

00:06:13 Amdocs prioritizes employee well-being with parental leave, comprehensive benefits, wellness programs, learning opportunities, and internal mobility.

๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ Amdocs implemented a global parental leave policy to provide extra time for parents with their children.

๐Ÿ’ผ Amdocs offers comprehensive benefits and ensures employees are not burdened financially through employer contributions.

๐ŸŒฑ๐Ÿ’ช Amdocs provides various wellness programs, including cooking demos, fitness apps, and resiliency coaches.

๐ŸŽ“ Amdocs promotes continuous learning through their learning management system, certifications, and personalized development programs.

๐Ÿ”„ Amdocs supports internal mobility by allowing employees to transfer to different positions after one year.

00:08:19 The importance of attracting and managing talent for a positive candidate experience at Amdocs, including the use of tools to remove biased language and training managers to prioritize the candidate's needs.

๐Ÿ” The focus on people-centricity begins with talent acquisition and managing and caring for employees.

๐Ÿ’ผ The candidate experience is crucial and should be prioritized in every interaction.

๐ŸŒ Tools like Textio and hiring manager training are utilized to improve inclusivity and attract diverse candidates.

00:10:24 Amdocs focuses on people centricity, providing workshops for employees affected by layoffs and attracting those who left the workforce. Supporting employees and investing in talent acquisition leads to business success.

๐Ÿ’ผ Amdocs developed workshops to provide additional skills in resume writing, LinkedIn profiles, and virtual interviewing for employees impacted by layoffs.

๐Ÿ‘ฅ Amdocs launched the 'Relaunch your career with Amdocs' program to attract individuals who are ready to re-enter the workforce.

๐ŸŒŸ Investing in talent acquisition and providing support from company executives and HR leads to great results and reflects a company culture of empathy.

00:12:28 At Amdocs, the focus on people centricity begins with attraction. The team ensures candidates feel a connection and want to work in a supportive environment.

๐Ÿ”‘ Amdocs has different roles within the talent acquisition team, such as talent acquisition partners, talent sources, and talent acquisition representatives.

๐Ÿ”‘ When team leaders engage with empathy, it leads to a culture of people centricity where team members care and support each other.

๐Ÿ”‘ By creating a culture of people centricity, Amdocs ensures that candidates feel a connection and are more likely to want to work in a supportive environment.

Summary of a video "Our focus on people centricity at Amdocs begins with attraction by Victoria Myers" by Women in Tech Network (WomenTech) on YouTube.

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