β‘οΈ Workplace silence can have significant consequences.
π£οΈ Speaking up is crucial in creating a psychologically safe workplace.
π€ People often hesitate to speak up due to fear of judgment or negative consequences.
π Creating a psychologically safe workplace involves avoiding behaviors that make us look ignorant, incompetent, intrusive, or negative.
β¨ Impression management, the strategy of hiding weaknesses and avoiding critical feedback, is common in the workplace.
π‘ By withholding questions and ideas, we miss opportunities for learning, innovation, and contributing to a better organization.
β Psychological safety in the workplace allows people to speak up with concerns, questions, ideas, and mistakes.
π A team was formed to assess the rate of medication errors in hospitals and found that better teams make fewer mistakes.
π‘ Data showed adverse drug events expressed in terms of errors per thousand patient days.
β Contrary to expectations, the data showed that better teams made more mistakes, revealing a puzzle.
π The researcher considered factors like coordination, teamwork, and openness as possible explanations.
π Further investigation confirmed that some teams were more willing and able to discuss and address errors.
π Psychological safety is crucial in the workplace for effective collaboration and problem-solving.
π‘ To build psychological safety, leaders should frame work as a learning problem, acknowledge their own fallibility, and model curiosity.
π Creating a psychologically safe workplace is crucial to avoiding catastrophes and promoting learning.
βοΈ Psychological safety and accountability for excellence are not mutually exclusive dimensions in the workplace.
πΌ Failure to prioritize psychological safety can lead to the apathy zone and hinder employee engagement.
β‘οΈ Creating a psychologically safe workplace is crucial for high performance.
π Psychological safety is necessary when there is uncertainty and interdependence.
π₯ Employees should feel comfortable speaking up and bringing their full selves to work.
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