Connecting WhatsApp and Rocket.Chat with the Cloud API for Business

📱 WhatsApp Cloud API integration with Rocket.Chat.

💡 Introduction to the installation and setup process.

🔧 Demonstration of connecting WhatsApp number and sending messages between WhatsApp and Rocket.Chat.

📱 The video demonstrates the installation process of the WhatsApp Cloud API for Business in Rocket.Chat.

🔒 The setup requires the workspace to be publicly accessible on the internet and connected to Rocket.Chat Cloud, and the user needs a Facebook account that is converted to a developer account.

👨‍💻 The video provides step-by-step instructions on how to create a new app in the developer section of developers.facebook.com for the WhatsApp Cloud API integration.

📱 Setting up a WhatsApp Cloud API for Business in Rocket.Chat by creating a new business account and selecting a temporary testing number.

📚 After completing the setup, a new section is added to the sidebar on developer.facebook.com, providing documentation for further reference.

✉️ Adding a recipient mobile number and receiving a one-time password (OTP) for added security.

📱 The video demonstrates how the WhatsApp Cloud API allows temporary numbers to send messages to actual numbers.

💬 A message is sent from the temporary number to the actual number using a template message.

🔗 The video explains how to connect the temporary number to a Rocket.Chat workspace using specific values and fields.

📲 The video demonstrates how to set up WhatsApp Cloud API for Business in Rocket.Chat, including sending automated messages.

🔗 To connect WhatsApp and Rocket.Chat, you need to set up a webhook URL and subscribe to message events.

💬 After completing the setup, you can receive and send messages between WhatsApp and Rocket.Chat.

📱 The WhatsApp Cloud API allows businesses to send and receive messages with customers.

📸 Media files, template messages, emojis, and rich characters can be shared through the API.

🔗 To connect a production WhatsApp number, businesses need to provide their details and follow the instructions in the developer app.

📱 You can connect a production WhatsApp number to Rocket.Chat using the WhatsApp Cloud API for Business.

🔄 The process for connecting production numbers is the same as using sandbox phone numbers for demo purposes.

💼 The new WhatsApp Cloud API for Business allows organizations to streamline customer services on WhatsApp.