Decisions and Success in Operations Management
Learn about the importance of operations management and the key decision areas operations managers make for business success.
00:00:00 Explore the importance of operations management and how it is crucial for the success of any organization. Learn about the key decision areas operations managers make.
馃摎 Operations management is the study of how organizations transform resources into goods or services.
馃捈 Operations management plays a critical role in the success of any organization.
馃攽 Operations managers are responsible for making decisions in eight key areas.
00:01:04 Operations Management involves strategic planning for business success through product design, supply chain management, and quality management.
馃攽 Strategic operations management involves long-term planning and aligning operations with business strategy.
馃殌 Product design focuses on making decisions about the features of a product or service.
鉀擄笍 Supply chain management involves managing the flow of goods and services from suppliers to customers.
00:02:09 Operations managers make decisions in four key areas: supply chain management, phone management, quality management, and strategic decisions.
馃摬 Operations managers make decisions in supply chain management to guarantee timely and cost-effective acquisition of inputs and delivery of outputs to customers.
馃攳 Quality management involves measuring, maintaining, and resolving quality problems in products or services.
馃挕 Strategic decision-making in these areas can enhance an operations manager's effectiveness and contribute to overall organizational success.
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