Bridging Communication Gaps: Lessons from West Africa
A coaching session led to improved understanding and project management in West Africa. Cultural differences in communication were addressed.
00:00:00 A story of an employee facing communication problems and a coaching session that led to a solution. Sharing experience from working in West Africa improved understanding and project management.
🌍 Cross-cultural communication challenges can impede project management.
📧📞 Sharing personal experience of communication practices in West Africa.
✅ Ensuring understanding, acceptance, and delivery of requests through direct communication.
00:01:02 Understanding cultural differences in communication, particularly between email and spoken word, in West Africa where English is a third language.
🌍 Understanding cultural differences in communication.
📧 Email as a Western mode of communication.
🗣️ The importance of spoken word in West Africa.
🌐 English as a third language in the context.
✉️ Email may not be effective in the cultural context.
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