27 Words To Avoid in Sales

🚫 To be honest and to be frank are words to avoid in sales as they imply dishonesty.

❌ Using 'trust me' in sales is ineffective as it undermines credibility.

🔑 Actions speak louder than words in building trust with prospects.

💡 Avoid using phrases like 'trust me' or 'sorry to bother you', as they immediately lower your status in sales.

💪 As a salesperson, it's important to believe in the value of what you're selling and not apologize for it.

💰 Customers buy from you because your product or service can solve their problems, so your time and expertise are valuable.

Avoid using the phrase 'just following up' in sales as it gives the impression of trying to sell something.

Instead of using the word 'buy', focus on the benefits and value of the product to reduce customer resistance.

Using effective questioning techniques can help identify and address the customer's problem directly.

🔑 Using different language to encourage ownership and positive actions.

📝 Replacing the word 'contract' with less intimidating alternatives like 'agreement' or 'paperwork'.

📝 Avoid using phrases that highlight paperwork or administrative tasks, as it diminishes the importance of the conversation.

🔇 Instead of asking why you haven't heard back, focus on adding value and offering something to prospects.

❌ Avoid using the word 'individual' when referring to prospects, as it creates a sense of detachment.

👥 Avoid using the word 'individual' as it is cold and impersonal.

🏆 Never put down your competitor; instead, praise them and let the prospect draw their own conclusions.

🗣️ Use more casual and conversational words in your sales conversations.

💡 The prospect is still undecided and looking for a solution.

🔑 Avoid using certain words in sales or closing scenarios.

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