Enhancing Call Management and Customer Experience with Microsoft 365 Copilot in Teams Phone

📞 With Copilot in Teams phone, you can make and receive calls from any device and get real-time summarization and insight.

🗒️ Copilot can summarize key action items, owners, and deadlines discussed during calls, eliminating the need for taking notes.

💡 Copilot can provide suggestions on additional planning workstreams for events and curate a list of unresolved questions during calls.

📞 Using Copilot in Teams Phone allows for a seamless transfer of customer calls.

💬 Copilot provides a summarized recap of discussions and a list of customer questions.

⏱️ Copilot saves time by eliminating the need for customers to repeat their questions.